Marketing Administrative Assistant
Join Our Team
- Job Title: Marketing Administrative Assistant
- Locations: Hybrid - Corporate Office Duluth, GA / Work from Home
- Status: Full Time/ Hourly
- Relationships: Digital Media & Content Specialist
- Schedule: Monday-Friday, 32-40 hours per week. Some flexibility with hours.
Be a Part of a Great Team!
This position serves as a support role for the
Marketing department with a primary focus on the customer loyalty program,
professional gardeners, essential department reports, and sign production.
This position requires a dynamic and motivated self-starter who is capable of working both independently and with a team. The ideal candidate is an energetic and creative individual who is focused, organized, and an effective communicator.
Summary Duties and
Responsibilities
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Manage the customer loyalty and Garden Professionals programs including customer service calls and account updates.
Field all online inquiries and liaise among departments as needed to answer customer questions.
Set up weekly sales reports to evaluate the performance of email and ad messaging.
Data entry, filing, information gathering, and other responsibilities as assigned.
Produce in-store signage that requires printing, cutting, and laminating, and coordinating distribution. Keep sign shop organized and supplies stocked.
Preferred Skills
- High school graduate or equivalent.
- Excellent phone etiquette and customer service skills.
- Strong typing and computer skills, proficiency in Microsoft Excel and Word.
- Strong organizational skills, attention to detail, and self-motivation.
- Some office experience preferred.
You’ll be successful in this role if
- You enjoy a variety of assignments, some intellectual at-the-desk work, and some hands-on active work, and can easily switch between the two
- You have a strong desire to learn and can use a variety of skills from learning new software and how to make signs to answering customer questions to organizing and analyzing data
- You need/want a flexible schedule with a combination of office and work-from-home time
- You enjoy a collaborative team spirit but can remain productive and accountable while unsupervised (no micromanagement here!)
- You understand that the customer is at the center of everything we do and keep their experience as your top priority
- You easily meet deadlines
Benefits
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Medical/Dental/Vision/Life insurance
Employee Stock Ownership
401k with discretionary match
Vacation and holiday pay
Employee discount
Bonus opportunities
Compensation
Salary is commensurate with experience
Safety First!
Physical Environment/Working Conditions
This position requires some physical activity such as lifting, squatting, bending, twisting, pushing, pulling and walking. Unassisted lifting limits between 30 and 50 lbs. Individuals may be required to do any or all of these situations throughout the work day, with an emphasis on walking and standing for a major portion of the day.