Operations Associate
Join Our Team
Locations: Metro Atlanta, GA and Charlotte, NC
Status: Full Time or Part Time / Hourly
Relationships: Retail Management / Manager on Duty
Work Schedule: Hours vary by season. This position will require weekend work.
“Come Have Fun and Enjoy the Great Outdoors!”
Do you enjoy working in an open or outdoor environment? Do you enjoy interacting with customers and associates with a common interest? Need a little physical activity in your life? Like having a flexible schedule?
If you answered "YES" to any of the above, this may be the perfect job for you!
Pike Nurseries has been serving residents in the Southeast for nearly 60 years. Pike Nurseries is recognized as a leader in the Garden Center Industry for its commitment to providing the best selection, quality, service and horticultural expertise. With Pike's sister brand, Armstrong Garden Centers, in California, is considered to be the largest independent garden center company in the U.S. with career opportunities and growth from coast to coast.
Summary of Duties and
Responsibilities
The Operations Associate is responsible
for receiving, moving, displaying, maintaining, and loading merchandise while
helping maintain a clean, safe, and organized garden center. This position
plays an important role in the customer experience by ensuring merchandise is
properly handled and available to customers and by providing friendly, timely
assistance when loading customer vehicles. The Operations Associate helps
create a positive final impression by ensuring customers are safely and
efficiently assisted as they leave the store.
Education, Prior Work Experience, and Specialized Skills and Knowledge
Personable, outgoing, enthusiastic, self-motivated individual, charismatic are the skills needed to be successful at this position
- One or more years of related work experience preferred.
- Previous garden center, retail,
warehouse, loading, or material-handling experience preferred.
Primary Duties and Responsibilities
- Make customer
service the #1 priority by providing friendly, helpful, and timely
assistance to customers.
- Receive,
unload, move, and place incoming merchandise according to management
direction and established procedures.
- Provide timely
and courteous loading assistance, including safely moving customer
purchases and loading plants and merchandise into customer vehicles.
- Maintain
merchandise for customer appeal, including watering, cleaning,
straightening, displaying, and restocking as needed.
- Maintain clean,
organized, and safe garden center, loading, and work areas.
- Maintain
accurate store signage and displays as directed.
- Complete and
maintain the Daily Forklift Checklist and follow all equipment and safety
procedures (must be 18 years or older).
- Work
cooperatively with other associates and departments to support store
operations and customer service.
- Attend required
store meetings and training.
- Follow all
company policies and safety procedures.
- Perform other
duties and responsibilities as assigned.
Other Skills, Abilities, & Qualifications
- Strong customer
service and interpersonal skills.
- Ability to
communicate effectively with customers and coworkers.
- Ability to
organize and prioritize work and meet deadlines.
- Ability to work
independently and as part of a team.
- Ability to
multitask and work in a fast-paced environment.
- Ability to
safely lift 25 pounds regularly and up to 50-100 pounds occasionally, with
assistance or proper equipment when appropriate.
- Ability to
stand and walk for extended periods of time, primarily on concrete and
other hard surfaces.
- Ability to
frequently bend, stoop, reach, push, pull, and move merchandise.
- Ability to
safely assist with loading customer vehicles and moving merchandise
throughout the garden center.
- Ability to work
outdoors and in varying weather conditions.
Compensation
We have great benefits! (Benefits available to full-time associates)
- Major medical, dental, vision and other group benefits
- Paid holidays and paid time off
- Participate in the Employee Stock Ownership Plan (ESOP)
- 401k
- 30% Employee Discount
- Hourly rate is commensurate with experience
Safety First!
Physical Environment/Working Conditions
This position requires some physical activity such as lifting, squatting, bending, twisting, pushing, pulling and walking. Unassisted lifting limits between 30 and 50 lbs. Individuals may be required to do any or all of these situations throughout the work day, with an emphasis on walking and standing for a major portion of the day. The outside environment will comprise most of the day with some inside building activity.
