TransportationManager
About Pike: Come Play in the Dirt
Our Pike Nurseries Farm growing division includes two facilities, in Marietta and Ringgold, GA, where we grow annuals, perennials, succulents, roses, herbs, poinsettias, and more across about 15 acres of greenhouse and outdoor space. The commitment to our customers' garden success starts at our farms where our local experts grow the best plants for our region with a focus on horticultural excellence so our customers get the best-quality plant that thrives in their garden. Our drivers help realize this commitment by shipping plants between our farms, our retail stores, and our customers.
Summary Duties and
Responsibilities
To ensure that everything runs smoothly by coordinating with customers, providing precise logistics for drivers to follow along on their routes, and coordinating delivery times.
Education, Prior Work Experience, and Specialized Skills and Knowledge
·
Knowledge of trucking
regulations and laws
·
Understanding of how
shipping, trucking and logistics work
· Analytical skills to problem-solve and coordinate
difficult situations
·
Ability to handle
upset customers
·
Technology skills,
particularly in transportation management software
·
Strong organizational
and time management skills
·
Excellent
communication skills to clearly relay information to all involved parties
·
Ability to stay calm
in fast-paced situations
Primary Duties and Responsibilities
Managing truck drivers' schedules and routes
· Scheduling freight to be picked up and delivered
· Providing shipping details to customers
· Reviewing logs of truck drivers
· Documenting all calls, deliveries, routes and times for pickups and deliveries
· Completing paperwork related to shipments, such as invoices
· Handling customer complaints and inquiries
· Negotiating rates and delivery time lines
- Accept other responsibilities as assigned by Management.
Other Skills, Abilities, & Qualifications
Attention to detail
-
Ability to multitask efficiently
Knowledge of logistics software
Great Communication Skills
Critical thinking skills
Problem Solving Skill s
High level of interpersonal skills to handle employees and customers with poise, tact and diplomacy.
- Ability to organize and prioritize work and meet deadlines.
- Ability to sit or stand for long periods of time.
- Ability to lift 25 lbs. on regular basis and up to 50 lbs. on occasion.
- Ability to multi-task.
Compensation
We have great benefits! (Benefits available to full-time associates)
- Major medical, dental, vision and other group benefits
- Paid holidays and paid vacation
- Participation in the Employee Stock Ownership Plan (ESOP)
- 401k
- 30% Employee Discount
- Salary is commensurate with experience
Safety First
Physical Environment & Working Conditions
- Requires extensive use of back, legs, knees, arms, feet and hands for lifting, stooping, squatting, bending, twisting, kneeling, pulling, pushing, reaching overhead, and walking.
- Unassisted lifting limits up to 25 lbs.
- Individuals may be required to do any or all of these situations throughout the work day, with an emphasis on walking and standing for a major portion of the day.
- The outside environment will comprise most of the day with some inside building activity.